Shipping Policy
At Ali Spare Part, we strive to deliver your products promptly and securely. Below, you’ll find details about our shipping process, delivery times, and charges.
1. Shipping Locations
We currently offer shipping services across:
- Local Areas: Dharma Wala and surrounding regions.
- Regional Delivery: Tehsil Depalput and other locations within Pakistan.
For specific delivery locations outside these areas, please contact us directly.
2. Processing Time
- Orders are typically processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
Delivery times vary based on the location:
- Local Deliveries: 1-2 business days.
- Regional Deliveries: 3-5 business days.
- Remote Areas: Up to 7 business days.
We will provide an estimated delivery date when confirming your order.
4. Shipping Charges
- Local Deliveries: Minimal charges may apply.
- Regional Deliveries: Shipping costs depend on the size and weight of the product. Exact costs will be communicated during order confirmation.
For bulk or heavy items (e.g., machinery), shipping charges may vary, and additional fees may apply.
5. Order Tracking
We will provide updates regarding your order status via phone or email. If applicable, a tracking number or delivery status will be shared for your convenience.
6. Shipping Partner
We collaborate with reliable courier services to ensure safe and timely deliveries. For heavy or bulky items, specialized logistics partners may be used.
7. Damaged or Missing Items
- If your shipment arrives damaged or incomplete, please report it to us immediately at 03471881297 or via email at contactus.alispare@gmail.com.
- Provide photos of the damaged items and retain the original packaging for inspection.
- We will arrange for a replacement or refund as per our refund policy.
8. Pickup Option
You can opt to pick up your order directly from our store at:
7/D Dharma Wala, Dak Khana Dharma Wala, Tehsil Depalput
Let us know in advance if you choose this option.
9. International Shipping
At this time, we do not offer international shipping. Please stay tuned for updates as we expand our services.
Contact Us
For any shipping-related questions or assistance, contact us:
- Phone: 03471881297
- Email: contactus.alispare@gmail.com
- Address: 7/D Dharma Wala, Dak Khana Dharma Wala, Tehsil Depalput
We aim to make your shopping experience smooth and hassle-free. Thank you for trusting Ali Spare Part for your agricultural needs!